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GENERAL INFO

At Serenity Cents, we are committed to providing exceptional customer care. Our team is dedicated to assisting you with any queries or concerns you may have. We prioritize transparency and trust, ensuring that you can shop with confidence. Additionally, we prioritize the privacy and safety of your personal information. We have stringent measures in place to protect your data and ensure secure transactions.

Shipping & Exchanges

We want you to love your Serenity Cents experience. If you’re not completely satisfied,
we do
accept returns and exchanges under the following conditions:
● Timeframe: Returns or exchanges are accepted within 14 days of
delivery.
● Condition: Items must be unused and in their original condition.
For damaged or defective items, please contact us immediately so
we can make it right.
● Process: To initiate a return or exchange, just reach out to our
customer service team with your order number, and we’ll guide you
through the process.
How to Properly care for your Candle:
Cut the wood wick to 1/4 before lighting the candle for create less smoke. Once cool
down cut off any burnt or charred wood pieces to promote even burn. Relight and enjoy
the piece of Serenity Cents

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL
- Offline Payments

Frequently asked questions

FAQ

FAQ
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